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Terms of Service

Last updated: March 8, 2026

These Terms of Service ("Terms") govern your use of TeleVerify ("the Service"), a telehealth compliance verification tool. By using the Service, you agree to these Terms.

1. Description of Service

TeleVerify is an informational tool that helps healthcare providers verify location-based regulatory compliance during telehealth sessions. The Service checks whether a provider's licensure permits treatment of a patient in a given state, based on publicly available licensure data and interstate compact memberships.

2. Important Disclaimers

Not Legal Advice: TeleVerify provides informational compliance checks only. Results should not be considered legal advice. Providers are responsible for independently verifying their authority to practice across state lines.

Not an Access Control System: TeleVerify does not block, terminate, or control telehealth sessions or Zoom meetings. It is a documentation and informational tool.

Data Accuracy: Compliance results are based on publicly available NPI Registry data and known interstate compact agreements. While we strive for accuracy, we cannot guarantee that all data is current or complete.

3. User Responsibilities

You agree to: provide accurate information including your NPI and credentials; use the Service only for legitimate telehealth compliance verification; maintain the confidentiality of your account credentials; comply with all applicable federal and state telehealth regulations; and not use the Service for any unlawful purpose.

4. Account and Access

Provider accounts require a valid NPI and email address. You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Zoom Integration

TeleVerify integrates with Zoom via the Zoom Marketplace. By connecting your Zoom account, you authorize TeleVerify to access meeting context for compliance verification. You may disconnect at any time by removing TeleVerify from your Zoom installed apps. Upon disconnection, all Zoom-related data is automatically deleted from our systems.

6. Intellectual Property

The Service, including its design, features, and documentation, is owned by TeleVerify. You are granted a limited, non-exclusive license to use the Service for its intended purpose.

7. Limitation of Liability

To the maximum extent permitted by law, TeleVerify shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to damages resulting from compliance decisions made based on the Service's output.

8. Warranty Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

10. Termination

Either party may terminate the use of the Service at any time. Providers may delete their accounts through the application. Upon termination, all associated data will be deleted in accordance with our Privacy Policy.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact

For questions about these Terms, contact us at: support@televerify.org